Support#

We work hard to ensure that circtools is a powerful tool empowering your research. However, no software is free of bugs and issues, therefore we would love to get feedback from our users.

Report issues via GitHub#

There are different options file an issues with out circRNA related software. Whenever possible please try to provide as much information as possible - this help to quickly assess the problem and fix it. Especially helpful are

  • Software versions used

  • Log files

  • The command line used to call the software

  • Sample data files in order to reproduce the error

  • Temporary files that may contain pointers to fix the issues

Please use the following GitHub link to file your issue:

Click here to file a circtools issues

Via Mail#

If you do not have a GitHub account you can also reach use via mail: circtools@jakobilab.org

Literature#